Updated: October 19, 2021
For clarity, "you" or "Users" of the Services may be "Clients", including anyone seeking hair and beauty or "Professionals", including stylists; hair and beauty professionals; merchants; salons; and any employee of such merchants or salons (whether or not such employee independently registered for the Services).
The company collects the minimum amount of personal information necessary to provide services by varying the purpose of collection, items, retention and use period of personal information according to the services provided as follows.
Membership registration and service use
|Purpose||Required||Optional||Period of use|
|Statistics on service use||Sales, contribution to sales by service, payment method, customer sales, type of sales||From collection date to membership withdrawal|
|User invitation||Name, Mobile phone number, manager permission||From collection date to membership withdrawal|
|Reservation service||Salon customer name, mobile phone number, reservation details||From collection date to membership withdrawal|
|Identification||Mobile phone number||From collection date to membership withdrawal|
|Find password||Email address||From collection date to membership withdrawal|
|Membership registration and user identification||Email address, password, name, mobile phone number, salon name, service area, salon address, holidays, business hours (reservation required), salon monthly target sales||Detailed address, currency, time zone||From collection date to membership withdrawal|
|Inquiry response and customer service||Email address, Inquiries||From collection date to membership withdrawal|
|Customer Relationship Management (CRM)||Salon customer visit time, profile (gender), treatment memo, propensity, treatment photo, purchase service, occupation, name, email address, mobile phone number, date of birth, beauty chart, anniversary, address||From collection date to membership withdrawal|
|Development and operation of recommendation service (*not personally identifiable)||Salon customer visit time, profile (gender), treatment memo, propensity, treatment photo, purchase service, occupation, name, email, phone number, date of birth, beauty chart, anniversary, address||From collection date to membership withdrawal|
Personally Non-Identifiable Information: We may collect personally non-identifiable information from you at the time of registration, or when you choose to use certain of our Services. This information is not, by itself, sufficient to identify or contact Users. Examples include but are not limited to demographic data, age, education level, profession, geographic location or gender. Colavosalon may store such information, or it may be included in databases owned and maintained by Colavosalon's affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Website and the domain names of our visitors' Internet service providers. It is important to note that no personal data is available or used in this process.
Passively Collected Information: When you interact with us through the Services, we receive and store certain additional, personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Examples include IP addresses, browser types, domain names, date and time of page views, location information associated with your IP address, your interactions to an ad delivered by us or our ad technology partners and other anonymous statistical data involving your use of the Website and/or our services.
Aggregated Personal Data: In an ongoing effort to better understand our Users, we might analyze the personal data that is provided through the Services in aggregate form. This aggregate information does not identify Users personally. We may share this aggregate data with our affiliates, agents and business partners. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Cookies, Web Beacons and Log Files: In operating this Website and the Services, we may use technologies such as cookies, web beacons and log files. A cookie is a piece of information that the computer that hosts our Website gives to your computer when you access a website. A web beacon is an electronic file that signals when a webpage, advertisement, video, other content, an email or newsletter has been viewed. Log file information is automatically reported by your browser or mobile application each time you access the Website or our Services. Our cookies, web beacons and log files help provide additional functionality to the Website and Services and help us analyze Website and Services usage more accurately.
Sharing Information: We use the information we collect from our Services to provide, maintain, protect and improve them, to develop new services, and to protect Colavosalon and our Users. We also use this information to offer you tailored content – like giving you more relevant search results and ads. We won't share Users' personal information with anyone except for the situations listed below or unless we specifically inform you and give you an opportunity to opt out of our sharing your personal information.
We may share your personal information with:
○ In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
○ When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our Users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce the Terms of Service or other agreements or policies.
○ In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
We will not share your personal data:
Children: The Website and our related Services are not intended for children under 13, and we do not knowingly collect information from children under the age of 13. Children aged 13 or older should not submit any personal information without the permission of their parents or guardians. By using the Website and our related Services, you are representing that you are at least 18.
Security: We take precautions to ensure the security of your information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your personal information despite our efforts. You should note that in using the Website and our related Services, this information will travel through third party infrastructures which are not under our control.
California Privacy Rights: Users who are California residents may request and obtain from us once a year, free of charge, certain information about the personal data (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal data that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to firstname.lastname@example.org.
Opt-Out Policy: If, at any time after registering, you change your mind about receiving information from us or about the use of information volunteered by you, please send us a request specifying your new choice. Please contact us as specified above.
Deleting Data: Accounts: If you would like to delete your account, please submit your request in writing to email@example.com. Deleting your account removes all data you store in the Colavosalon service. This action must be confirmed via your Colavosalon account and cannot be undone.
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